What is the benefit of custom software in your company?

The fact that companies have to or want to resort to software solutions that are customized for them can be attributed to a variety of reasons. On the one hand, of course, features may be required that regular software providers do not supply, or functions may have to be streamlined to such an extent that the software is limited to the bare essentials. In addition, data protection or resource arguments can flow into this decision. In this article, we discuss exactly which advantages can be a motivation here and what needs to be considered when introducing a company's own software in the enterprise.

 

The advantages of customized software

 

A study by the digital association Bitkom already revealed in 2017 that every third company in Germany uses its own software. Dr. Bernhard Rohleder, Bitkom CEO, commented on this study result as follows: 'Whether it's interactive functions of websites, the opening of an online store or modern data analyses in production: you need software everywhere.' And software is best adapted to all individual requirements when it is developed in-house or by third parties. Even Microsoft CEO Satya Nadella recently said at a developer conference: 'In the future, every company will have to develop its own software.'

 

 Commissioned programming puts your needs first

If you have very specific ideas about what your company needs from software, or simply know that prefabricated solutions that already exist on the market are not enough, contract programming is the right place for you. You will be involved in the process from the very beginning: What functionalities does the software need to have? What design ideas do you have? You know your employees and company processes very well and can therefore best assess what the software should be able to do. In the meantime, you will be supported by experts to find out which solutions are feasible and reasonable. In addition, the experts can provide numerous helpful impulses and ideas.

 

These experts will also assist you with any updates or questions you may have while implementing the software. Together you will go through all the steps to successfully introduce the software into your company.

 

You yourself will get deeply involved in terms of content and concept, actively participate in the development and review completed milestones. Above all, it is important that you find a partner with whom you want to work for many years. After all, customized software should always keep pace with your company's developments and be adapted to new circumstances, so that the advantages of your own business software are retained.

For example, you can start small and later expand the software. By the same token, the software can also be linked to your existing structures and adapted to them.

 

Saving resources through business intelligence

If a digital software solution is adapted to your needs in the best possible way, processes can be streamlined and thus accelerated. By excluding unnecessary features that you do not need, your employees can concentrate only on the essentials. In this way, work processes can be carried out optimally.

 

In addition, another important term comes into play: Business Intelligence. With the help of special software that even 'thinks' in a certain way, processes can be automated that would otherwise consume a lot of time and human resources. This includes, for example, the evaluation of large amounts of data and their processing, e.g. for business reports.

However, we will come back to this point in the usage scenarios.

 

Data protection through customized software

In everyday life, employees often use communication tools that are easy and intuitive to use. If the IT solutions already available in the company cannot offer this, colleagues often look for communication channels that meet their expectations by themselves. This can be fatal for data security.

 

This so-called shadow IT, unauthorized IT solutions in the company that are used by employees unnoticed by the IT department, can cause great legal and administrative damage - software like Google Drive or Dropbox. The use of trusted software is especially necessary for sensitive customer data or confidential company documents, where data is encrypted and keys are stored securely. Companies must prohibit their employees from using shadow IT, but at the same time management and IT managers should offer alternatives. Of course, this is easier said than done. After all, who is to determine whether an employee is using a private e-mail address out of convenience? With mobile devices in particular, you can remedy this situation with a mobile device management system, for example, but if the cause, namely the inconvenient use of corporate applications, is not addressed, employee satisfaction will suffer in the long term.

 

Here, having your own enterprise software guarantees all the possibilities to observe GDPR and other data protection guidelines while remaining within the scope of all compliance standards. Of course, you should also take into account the wishes that your employees have expressed for the functions and that you have missed with previous solutions. This also ensures you a higher acceptance of the software afterwards - a factor that should not be underestimated!

 

Scenarios: The use of enterprise software

 

To illustrate the advantages that individual software development can bring, we would like to present two scenarios and use cases:

 

Project-related, cross-company web app

On the one hand, your enterprise software can be programmed in the form of a web application: As in our company's own project FutureTEX, for example.

 

Here, software was developed to support small and medium-sized companies in joining a production chain for textiles. Within a company network, different companies can log into a joint software and each enter individual information about their part of the process chain.

 

In this way, unnecessary intermediate steps are avoided, as everyone works from the same interface. In addition, a simple design allows intuitive operation, even for less technically experienced colleagues. All data is stored securely.

 

Company's own web and mobile app

When it comes to sensitive customer data, for example in medical facilities, data protection is the top priority. Here, too, custom programming can be worthwhile. At Diakonie Berlin, for example, we also provided software in the form of a management system that records patient data and manages mobile devices.

 

In other companies, such as those in facility management or landfills, for example, time tracking software for employees is needed on the one hand, as well as the possibility for so-called asset management on the other. This means that certain items or values can be entered, recorded and inventoried within the app, while at the same time the above-mentioned topic of business intelligence plays a role.

 

Processes are mapped and digitalized, and the app itself also thinks for itself. For example, the app automatically reorders goods if they are recorded in the inventory as being particularly low. If CO2 or humidity values are detected by the app and categorized as particularly alarming according to presettings, a second software or instance can be notified (yes, several existing softwares can be linked together!). In this way, the app optimally integrates itself into the company's own process chain and supports it to do so.

 

What to consider when implementing new software?

 

As already mentioned, it is generally very important to involve all the people who will use the software in the development process from the very beginning. Only in this way can an optimal result be achieved. During the development process, it is also necessary to respect any privacy regulations at all times.

Afterwards, your employees need to be trained. Take the time to ensure a smooth onboarding process.

Soon, you'll also find a guide on how to embed your in-house software in your company on our blog. So visit us again soon!

 

What is the benefit of enterprise software?

 

So, what is the benefit of having your own enterprise software? With custom programming, you decide every step of the way and have your business processes optimally mapped. Customized software can not only fulfill its own tasks, but can also be connected to the existing IT infrastructure to support it. Wishes and needs can be incorporated and important functions for your work can be combined in one software to integrate optimally into the company.

 

Still further interested in the topic? We would be happy to answer your questions and advise you! Feel free to write to us at [email protected] or call us on 0176 34110095.

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